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Terms & Conditions

Payment for all goods online is by credit card only (Mastercard and Visa). Orders are subject to payment verification and acceptance before they are shipped.
The Poi Room employs Direct Payment Solutions (DPS) for online credit card processing. The DPS website uses SSL (Secure Sockets Layer) technology. 
All prices are in New Zealand dollars and include GST of 15%.

Direct Debit Payments may also be made by bank deposit for New Zealand orders.  Please contact us at
Layby is available on New Zealand orders.  Layby deposit is 20% of the retail price or 50% deposit for a commissioned work.  Layby must be paid in full within 1 month or by arrangement.  Layby is not available for sale items or promotional deals. 

All items on our website are subject to availability. We will inform you as soon as possible if the goods you have ordered are unavailable and will do our best to fulfil the online order, cancel the order or assist with other alternatives.

Goods sold by The Poi Room are covered under the Consumer Guarantees Act of 1994 (New Zealand). 
The Poi Room Company registration number 1891545.